The user then contacted Google’s online support, which promised to contact the store in the “next 24 hours”, but later responded that the said store was “unavailable”. This is despite the fact that the Pixel 7 and 7 Pro batteries are prone to swelling.<\/p>\n<\/div>\n
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On his third and final visit, the user was finally able to submit his phone for battery replacement. But about 20 minutes after the service center took it, they informed the customer that the screen showed signs of burning and the display was deemed “faulty”. The store then informed us that the battery would need to be replaced as well as the screen, bringing the total to $250. Another such incident came to light recently. In which Google refused to repair a user under warranty citing no damage<\/span> to performance. Instead of a free repair to fix the eSIM issue, the user was asked to pay $300.<\/p>\n<\/div>\n\n
The user further argues in his post that Google rejects repairs for minor wear and tear in order to avoid the responsibility of maintaining the display intact when the back is opened to replace the battery. This perception may be partially true, as the Pixel 7 Pro doesn’t get high scores for repairability. At the time of its launch in 2022, YouTuber PBKreviews highlighted the difficulty of opening the back cover or removing the battery due to the strong adhesive used in manufacturing.<\/p>\n<\/div>\n
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Users also claim that this is planned obsolescence, or that Google is pushing consumers to buy new devices instead of fixing existing ones in order to make a profit. Many commentators on the post seem to agree.<\/p>\n<\/div>\n
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Obviously, not every user will be confident (and capable) to handle this repair themselves. So, still, Google is ruling out the possibility of repairing an otherwise functional three-year-old device, which can be infuriating.<\/p>\n<\/div>\n
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Users also claim that this is planned obsolescence, or that Google is pushing consumers to buy new devices instead of fixing existing ones in order to make a profit. Many commentators on the post seem to agree.<\/p>\n<\/div>\n
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Obviously, not every user will be confident (and capable) to handle this repair themselves. So, Google dismissing the possibility of repairing an otherwise functional three-year-old device may be infuriating, still, and we hope Google can fix these issues.<\/p>\n<\/div>\n
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Thank you for being a part of our community. Please read our comment policy before posting.<\/p>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"
Rita El Khoury\/Android Authority TL;DR A Pixel 7 Pro owner has described his harrowing experience while trying to get the battery replaced. After three frustrating visits, the owner was asked to pay $250 for a $68 repair, citing unrelated performance problems. If the owner had chosen to repair it himself, it would have cost less<\/p>\n","protected":false},"author":1,"featured_media":117686,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[58],"tags":[2334,7658,2284,16197,9315,2779],"class_list":{"0":"post-117684","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-devotionals","8":"tag-battery","9":"tag-nightmare","10":"tag-pixel","11":"tag-pros","12":"tag-replacement","13":"tag-turned"},"_links":{"self":[{"href":"https:\/\/christiancorner.us\/index.php\/wp-json\/wp\/v2\/posts\/117684","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/christiancorner.us\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/christiancorner.us\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/christiancorner.us\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/christiancorner.us\/index.php\/wp-json\/wp\/v2\/comments?post=117684"}],"version-history":[{"count":1,"href":"https:\/\/christiancorner.us\/index.php\/wp-json\/wp\/v2\/posts\/117684\/revisions"}],"predecessor-version":[{"id":117687,"href":"https:\/\/christiancorner.us\/index.php\/wp-json\/wp\/v2\/posts\/117684\/revisions\/117687"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/christiancorner.us\/index.php\/wp-json\/wp\/v2\/media\/117686"}],"wp:attachment":[{"href":"https:\/\/christiancorner.us\/index.php\/wp-json\/wp\/v2\/media?parent=117684"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/christiancorner.us\/index.php\/wp-json\/wp\/v2\/categories?post=117684"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/christiancorner.us\/index.php\/wp-json\/wp\/v2\/tags?post=117684"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
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