{"id":163658,"date":"2026-05-29T15:48:24","date_gmt":"2026-05-29T15:48:24","guid":{"rendered":"https:\/\/christiancorner.us\/index.php\/2026\/05\/29\/911-records-show-west-altadena-rescue-arrived-about-4-hours-before-the-evacuation-order\/"},"modified":"2026-05-29T15:52:27","modified_gmt":"2026-05-29T15:52:27","slug":"911-records-show-west-altadena-rescue-arrived-about-4-hours-before-the-evacuation-order","status":"publish","type":"post","link":"https:\/\/christiancorner.us\/index.php\/2026\/05\/29\/911-records-show-west-altadena-rescue-arrived-about-4-hours-before-the-evacuation-order\/","title":{"rendered":"911 records show West Altadena rescue arrived about 4 hours before the evacuation order"},"content":{"rendered":"<p>\n<\/p>\n<div data-element=\"story-body\" data-subscriber-content=\"\">\n<p>Los Angeles County sheriff&#8217;s deputies evacuated a resident in western Altadena just after 11:30 p.m. the night the Eaton fire broke out, according to logs of 911 calls obtained by The Times, raising new questions about why it took nearly four more hours for authorities to issue a widespread alert to the rest of the community. <\/p>\n<p>Records show that this early evacuation was done up the chain of command, meaning officials dealing with the emergency should have been aware of it. This happened after firefighters reported an active fire in the same area.<\/p>\n<p>The logs add to growing evidence that both firefighters and sheriff&#8217;s personnel on the ground during the first hours of the fire knew it was threatening the Altadena neighborhood west of Lake Avenue long before the evacuation order was issued at 3:25 a.m.<\/p>\n<p>Ultimately, all but one of the 19 people who died in the Eaton fire were found in West Altadena, where the fire caused the most damage. There were no evacuation warnings in the area before the evacuation was ordered. <\/p>\n<p>The new 911 records come a week after the LA County Fire Department released a report that concluded there were &#8220;no failures&#8221; or delays in evacuations. County officials launched the investigation to provide new details from the chaotic first hours of the firefight, which exposed incident commanders&#8217; lack of situational awareness. <\/p>\n<p>The Times first reported that several Altadena residents were evacuated in dangerous conditions without warning or ground assistance in January 2025. Some people have blamed the late alert for the deaths of their loved ones. Earlier this year, California Atty. Gen. Rob Bonta launched a civil rights investigation into the fire&#8217;s preparedness and response, focusing on potential disparities in the historically black West Altadena. It is unclear when this will be completed.<\/p>\n<p>A county report published last week by a third-party consultant said Eaton fire commanders were operating without a complete picture of the situation, especially after the plane landed, nightfall and smoke and winds rising, forcing officials to make their decisions based on what limited information they had from the ground. The report found that incident commanders were not aware of the increased threat in western Altadena until after 2 a.m.<\/p>\n<p>This evacuation before midnight highlights concerns about missed opportunities to issue timely evacuation alerts for West Altadena and raises new questions about the Sheriff&#8217;s Department&#8217;s role in notifying incident commanders. <\/p>\n<h2 id=\"staggering-delay\" class=\"subhead\">&#8216;Shocking&#8217; delay<\/h2>\n<p>University of Utah professor Thomas Cova said there was a &#8220;shocking amount of time&#8221; between when incident commanders should have realized the fire was threatening West Altadena and when the official warning was issued. <a rel=\"nofollow noopener\" target=\"_blank\" class=\"link\" href=\"https:\/\/doi.org\/10.1061\/(ASCE)NH.1527-6996.0000474\">Studies wildfire evacuation analysis. <\/a> <\/p>\n<p>\u201cHow can they not be in the loop?\u201d Kova informed the commanders about the fire incident. &#8220;How did they not know these 911 calls were coming in? &#8230;It&#8217;s their job, to monitor their radio or whatever they have.&#8221;<\/p>\n<p>According to records, at 11:38 p.m., L.A. County Sheriff&#8217;s deputies responded to a fire-related 911 call from a home on Glenrose Avenue near Loma Alta Drive \u2014 in West Altadena \u2014 where a woman had requested help evacuating. <\/p>\n<p>Within minutes, the deputy relayed his address to incident commanders \u2014 writing in the LASD call log that the address was &#8220;dispatched to CP for evacuation,&#8221; a common abbreviation for command post \u2014 while a nearby L.A. County Fire battalion chief reported a structure fire at the same intersection, according to<a rel=\"nofollow noopener\" target=\"_blank\" class=\"link\" href=\"https:\/\/file.lacounty.gov\/SDSInter\/lac\/1208708_InvestigationReportoftheEatonFireEvacuationAlerts_05-18-26_.pdf?utm_content=&amp;utm_medium=email&amp;utm_name=&amp;utm_source=govdelivery&amp;utm_term=\"> Last week&#8217;s county report.<\/a> <\/p>\n<div class=\"enhancement\" data-click=\"enhancement\" data-align-left=\"\">  <ps-interactive-project class=\"interactive-project block\" data-use-responsive-height=\"true\" data-module-id=\"0000019e-6fab-d1f7-adbf-efbfefd80005\">\n<div data-wc-src=\"https:\/\/datawrapper.dwcdn.net\/Odr2U\/embed.js?v=5\" style=\"min-height:598px;\">   <noscript><picture><source type=\"image\/webp\" srcset=\"https:\/\/ca-times.brightspotcdn.com\/dims4\/default\/c666c63\/2147483647\/strip\/true\/crop\/640x1196+0+0\/resize\/320x598!\/format\/webp\/quality\/75\/?url=https%3A%2F%2Fcalifornia-times-brightspot.s3.amazonaws.com%2Fb4%2F77%2F58bd7898440297bd2a7424030524%2F34a535c2b2b944fab34c98e43d53bcc1 320w,https:\/\/ca-times.brightspotcdn.com\/dims4\/default\/4757416\/2147483647\/strip\/true\/crop\/640x1196+0+0\/resize\/568x1062!\/format\/webp\/quality\/75\/?url=https%3A%2F%2Fcalifornia-times-brightspot.s3.amazonaws.com%2Fb4%2F77%2F58bd7898440297bd2a7424030524%2F34a535c2b2b944fab34c98e43d53bcc1 568w,https:\/\/ca-times.brightspotcdn.com\/dims4\/default\/061477c\/2147483647\/strip\/true\/crop\/640x1196+0+0\/resize\/768x1436!\/format\/webp\/quality\/75\/?url=https%3A%2F%2Fcalifornia-times-brightspot.s3.amazonaws.com%2Fb4%2F77%2F58bd7898440297bd2a7424030524%2F34a535c2b2b944fab34c98e43d53bcc1 768w,https:\/\/ca-times.brightspotcdn.com\/dims4\/default\/763664a\/2147483647\/strip\/true\/crop\/640x1196+0+0\/resize\/1024x1914!\/format\/webp\/quality\/75\/?url=https%3A%2F%2Fcalifornia-times-brightspot.s3.amazonaws.com%2Fb4%2F77%2F58bd7898440297bd2a7424030524%2F34a535c2b2b944fab34c98e43d53bcc1 1024w,https:\/\/ca-times.brightspotcdn.com\/dims4\/default\/81ee338\/2147483647\/strip\/true\/crop\/640x1196+0+0\/resize\/1200x2243!\/format\/webp\/quality\/75\/?url=https%3A%2F%2Fcalifornia-times-brightspot.s3.amazonaws.com%2Fb4%2F77%2F58bd7898440297bd2a7424030524%2F34a535c2b2b944fab34c98e43d53bcc1 1200w\" sizes=\"100vw\"\/><\/picture> <\/noscript> <\/div>\n<\/ps-interactive-project>    <\/div>\n<p>LASD search and rescue teams were dispatched to help evacuate the elderly woman, but the agency did not issue or push for any widespread alerts to her neighbors. It would take three and a half hours for any part of West Altadena to receive a formal evacuation order. <\/p>\n<p>Sheriff Robert Luna declined to be interviewed for this story, but the agency wrote in a statement that the evacuation of the woman from her home before midnight &#8220;involved an elderly resident who was quite frightened and requested assistance,&#8221; but he said her home was not burning, and at the time of that call &#8220;her residence was not threatened by active fire conditions or affected by the fire&#8217;s progress.&#8221; <\/p>\n<p>A department official said the fire in a nearby structure was likely caused by downed power lines or other factors related to heavy winds that night, unlike the official fire. The statement cited FireGuard data \u2013 a satellite-based firetracking system used only by authorities after the fact \u2013 although that data does not pick up spot fires or embers typical in wind-driven fires like the Eaton fire. <\/p>\n<p>But even after this evacuation, 911 call logs and new county reports show that sheriff&#8217;s deputies responded to a growing number of spot fires and flare-ups that continued westward.<\/p>\n<p>At 11:55 p.m., deputies responded to a call two blocks east of North Lake Avenue \u2013 the unincorporated city&#8217;s unofficial east-west divider \u2013 and reported back in the call log: &#8220;Multiple structures in the area are on fire. Unable to proceed north.&#8221;<\/p>\n<p>About an hour later, sheriff&#8217;s deputies requested assistance evacuating a home on East Sacramento Street and reported a fire at another home on East Las Flores Drive &#8211; just west of Lake Avenue, according to the most recent county report.<\/p>\n<p>At 1:30 a.m., on Lake Avenue at East Palm Street, the dispatch log details a call about a &#8220;house, vehicle and tree on fire.&#8221;<\/p>\n<p>At approximately 2:30 a.m., deputies responded to a call of a house fire on Concha Street and Santa Anita Avenue in west Altadena. According to the report, a few minutes later at 2:43 a.m., sheriff&#8217;s deputies reported &#8220;significant fire activity on both sides of Lake Avenue,&#8221; including flames near residences in the 300 block of Wapello Street \u2014 about three blocks west of Lake Avenue. <\/p>\n<p>At this point, no formal evacuation order \u2013 or warning \u2013 had been issued for western Altadena residents. <\/p>\n<p>Most of the area was eventually issued an evacuation warning at 3:25 a.m., but at least one area \u2013 the Calaveras Zone \u2013 was not issued an evacuation order until about 5:45 a.m., logs show deputies responding to a call in that area nearly three hours earlier reported &#8220;fire has taken over the area&#8221; at 3 a.m.<\/p>\n<p>It&#8217;s not clear exactly which chain of command was involved in relaying information from the field to incident commanders, or how representatives on the ground responded to each call, as entries in call logs include only brief summaries \u2013 but records demonstrate that first responders became increasingly overwhelmed as the fire turned into a community blaze. <\/p>\n<div class=\"enhancement\" data-click=\"enhancement\" data-align-left=\"\">  <ps-interactive-project class=\"interactive-project block\" data-use-responsive-height=\"true\" data-module-id=\"0000019e-6fae-df8e-abde-7fbf74310005\">\n<div data-wc-src=\"https:\/\/datawrapper.dwcdn.net\/ihepT\/embed.js?v=5\" style=\"min-height:628px;\">   <noscript><picture><source type=\"image\/webp\" srcset=\"https:\/\/ca-times.brightspotcdn.com\/dims4\/default\/f87b172\/2147483647\/strip\/true\/crop\/640x1256+0+0\/resize\/320x628!\/format\/webp\/quality\/75\/?url=https%3A%2F%2Fcalifornia-times-brightspot.s3.amazonaws.com%2F6b%2F6e%2F43ab14e04afea6ef58a7fa558411%2F67bba223f21d48d1afe60217b39e3e98 320w,https:\/\/ca-times.brightspotcdn.com\/dims4\/default\/4d794b0\/2147483647\/strip\/true\/crop\/640x1256+0+0\/resize\/568x1115!\/format\/webp\/quality\/75\/?url=https%3A%2F%2Fcalifornia-times-brightspot.s3.amazonaws.com%2F6b%2F6e%2F43ab14e04afea6ef58a7fa558411%2F67bba223f21d48d1afe60217b39e3e98 568w,https:\/\/ca-times.brightspotcdn.com\/dims4\/default\/fc1b40b\/2147483647\/strip\/true\/crop\/640x1256+0+0\/resize\/768x1507!\/format\/webp\/quality\/75\/?url=https%3A%2F%2Fcalifornia-times-brightspot.s3.amazonaws.com%2F6b%2F6e%2F43ab14e04afea6ef58a7fa558411%2F67bba223f21d48d1afe60217b39e3e98 768w,https:\/\/ca-times.brightspotcdn.com\/dims4\/default\/0106ada\/2147483647\/strip\/true\/crop\/640x1256+0+0\/resize\/1024x2010!\/format\/webp\/quality\/75\/?url=https%3A%2F%2Fcalifornia-times-brightspot.s3.amazonaws.com%2F6b%2F6e%2F43ab14e04afea6ef58a7fa558411%2F67bba223f21d48d1afe60217b39e3e98 1024w,https:\/\/ca-times.brightspotcdn.com\/dims4\/default\/1ca4cb0\/2147483647\/strip\/true\/crop\/640x1256+0+0\/resize\/1200x2355!\/format\/webp\/quality\/75\/?url=https%3A%2F%2Fcalifornia-times-brightspot.s3.amazonaws.com%2F6b%2F6e%2F43ab14e04afea6ef58a7fa558411%2F67bba223f21d48d1afe60217b39e3e98 1200w\" sizes=\"100vw\"\/><img loading=\"lazy\" class=\"image\" alt=\"A chart shows the number of 911 calls per hour from the evening of January 7 through January 8. The chart highlights calls that deputies reported were delayed or unanswered due to the fire. These reports increased overnight and peaked around 5 a.m., when more than 80% of calls were delayed or not answered due to access problems, road closures, and evacuation orders. \" srcset=\"https:\/\/ca-times.brightspotcdn.com\/dims4\/default\/befa6ee\/2147483647\/strip\/true\/crop\/640x1256+0+0\/resize\/320x628!\/quality\/75\/?url=https%3A%2F%2Fcalifornia-times-brightspot.s3.amazonaws.com%2F6b%2F6e%2F43ab14e04afea6ef58a7fa558411%2F67bba223f21d48d1afe60217b39e3e98 320w,https:\/\/ca-times.brightspotcdn.com\/dims4\/default\/46aff89\/2147483647\/strip\/true\/crop\/640x1256+0+0\/resize\/568x1115!\/quality\/75\/?url=https%3A%2F%2Fcalifornia-times-brightspot.s3.amazonaws.com%2F6b%2F6e%2F43ab14e04afea6ef58a7fa558411%2F67bba223f21d48d1afe60217b39e3e98 568w,https:\/\/ca-times.brightspotcdn.com\/dims4\/default\/38a7913\/2147483647\/strip\/true\/crop\/640x1256+0+0\/resize\/768x1507!\/quality\/75\/?url=https%3A%2F%2Fcalifornia-times-brightspot.s3.amazonaws.com%2F6b%2F6e%2F43ab14e04afea6ef58a7fa558411%2F67bba223f21d48d1afe60217b39e3e98 768w,https:\/\/ca-times.brightspotcdn.com\/dims4\/default\/cfe2257\/2147483647\/strip\/true\/crop\/640x1256+0+0\/resize\/1024x2010!\/quality\/75\/?url=https%3A%2F%2Fcalifornia-times-brightspot.s3.amazonaws.com%2F6b%2F6e%2F43ab14e04afea6ef58a7fa558411%2F67bba223f21d48d1afe60217b39e3e98 1024w,https:\/\/ca-times.brightspotcdn.com\/dims4\/default\/b705027\/2147483647\/strip\/true\/crop\/640x1256+0+0\/resize\/1200x2355!\/quality\/75\/?url=https%3A%2F%2Fcalifornia-times-brightspot.s3.amazonaws.com%2F6b%2F6e%2F43ab14e04afea6ef58a7fa558411%2F67bba223f21d48d1afe60217b39e3e98 1200w\" sizes=\"auto, 100vw\" width=\"1200\" height=\"2355\" src=\"https:\/\/ca-times.brightspotcdn.com\/dims4\/default\/b705027\/2147483647\/strip\/true\/crop\/640x1256+0+0\/resize\/1200x2355!\/quality\/75\/?url=https%3A%2F%2Fcalifornia-times-brightspot.s3.amazonaws.com%2F6b%2F6e%2F43ab14e04afea6ef58a7fa558411%2F67bba223f21d48d1afe60217b39e3e98\" decoding=\"async\" loading=\"lazy\"\/>   <\/picture> <\/noscript> <\/div>\n<\/ps-interactive-project>    <\/div>\n<p>As the night wore on, 911 logs show an increasing share of calls \u2013 many not considered high priority \u2013 are ignored or not immediately addressed, closed by deputies writing, &#8220;Unable to respond due to Eaton Fire response,&#8221; or &#8220;Unable to reach area due to Eaton Fire.&#8221;<\/p>\n<p>Wind-driven fires are notorious for being overwhelming on first responders due to the speed and scale of fire spread.<\/p>\n<h2 id=\"really-really-challenging\" class=\"subhead\">&#8216;Really, really challenging&#8217;<\/h2>\n<p>Some experts responding to large fires said it is important to note that the nature of such fires can hamper decision-making, especially at night and without aerial surveillance. <\/p>\n<p>&#8220;There are times when the chaos is so overwhelming that it&#8217;s impossible to expect to fully understand what the situation is,&#8221; said Butte County Sheriff Corey Honea, who worked to improve his agency&#8217;s evacuation protocols after facing major emergencies, including the deadly Camp Fire in 2018. <\/p>\n<p>While he said monitoring radio updates and 911 calls can be useful to commanders, he said it&#8217;s not a big deal, especially when so many things are happening at once: &#8220;You can only monitor so many lines of communication at the same time,&#8221; Honea said.<\/p>\n<p>The L.A. County Sheriff&#8217;s Department emphasized those challenges in its statement, saying deputies and officers &#8220;acted in extremely chaotic and dangerous circumstances, using the information available to them.&#8221;<\/p>\n<p>The LASD statement did not directly answer questions about whether the agency believed its top officials should have been more involved in the evacuation process or better monitored reports from the field, but it did say that formal evacuation alerts \u2013 wireless emergency alerts that are geo-coded to alarm cell phones in a particular area \u2013 are &#8220;only one way to be notified&#8221; and &#8220;evacuation efforts were sustained and, at times, were made before formal wireless emergency alerts.&#8221; <\/p>\n<p>The Times reported that many residents remembered some instances of sheriff&#8217;s deputies instructing residents to flee before widespread evacuation alerts were issued, but the extent of those efforts is still unclear. The Times has requested vehicle locator data from the department, but the agency has still not fulfilled the public records request. <\/p>\n<p>However, according to McChrystal Group&#8217;s review of evacuation procedures ordered by the county, LASD has the authority to direct evacuation alerts.<\/p>\n<p>That report said LASD officers at the command post should &#8220;contribute to decision making&#8221; on the evacuation, while representatives in the field should help with evacuations. But &#8220;if it is determined that evacuation is required and&#8230;no communication has yet been issued from the incident command post,&#8221; the report says, deputies should communicate to set up an evacuation alert. <\/p>\n<\/p><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Los Angeles County sheriff&#8217;s deputies evacuated a resident in western Altadena just after 11:30 p.m. the night the Eaton fire broke out, according to logs of 911 calls obtained by The Times, raising new questions about why it took nearly four more hours for authorities to issue a widespread alert to the rest of the<\/p>\n","protected":false},"author":1,"featured_media":163664,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[57],"tags":[18611,6462,2462,3494,980,1023,6717,1807,1345],"class_list":["post-163658","post","type-post","status-publish","format-standard","has-post-thumbnail","category-bible-verse","tag-altadena","tag-arrived","tag-evacuation","tag-hours","tag-order","tag-records","tag-rescue","tag-show","tag-west"],"_links":{"self":[{"href":"https:\/\/christiancorner.us\/index.php\/wp-json\/wp\/v2\/posts\/163658","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/christiancorner.us\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/christiancorner.us\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/christiancorner.us\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/christiancorner.us\/index.php\/wp-json\/wp\/v2\/comments?post=163658"}],"version-history":[{"count":1,"href":"https:\/\/christiancorner.us\/index.php\/wp-json\/wp\/v2\/posts\/163658\/revisions"}],"predecessor-version":[{"id":163665,"href":"https:\/\/christiancorner.us\/index.php\/wp-json\/wp\/v2\/posts\/163658\/revisions\/163665"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/christiancorner.us\/index.php\/wp-json\/wp\/v2\/media\/163664"}],"wp:attachment":[{"href":"https:\/\/christiancorner.us\/index.php\/wp-json\/wp\/v2\/media?parent=163658"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/christiancorner.us\/index.php\/wp-json\/wp\/v2\/categories?post=163658"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/christiancorner.us\/index.php\/wp-json\/wp\/v2\/tags?post=163658"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}