Canada Post is moving ahead with a sweeping overhaul of its delivery system, installing community mailboxes in place of door-to-door service for millions of homes.
In a press release, the corporation said it has reached a turning point and is embarking on a transformation to better meet the growing needs of customers while reducing financial pressures.
Under the plan, about four million remaining door-to-door addresses will be converted into community mailboxes over the next five years.
Nearly three-quarters of Canadian households already use centralized delivery.
The first phase will begin in late 2026 and early 2027, affecting approximately 136,000 addresses in 13 communities in provinces including British Columbia, Ontario and Quebec.
Canada Post said the rollout will be gradual, with local consultation to determine mailbox locations and notifying residents before the changes.
Community mailboxes will provide secure, round-the-clock access to mail and parcels. Large or signature-requiring items will continue to be delivered to the doorstep or kept at nearby post offices.
The corporation said accessibility would be maintained through its Delivery Accommodation programme, which provides support for customers with disabilities.
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