Canada Life says it is investigating a cybersecurity breach that may have exposed some customers’ personal data.
In a statement posted on its website on Monday, the company said: “Canada Life has recently identified a cyber incident involving unauthorized access to certain applications through an employee account.”
“The incident has been contained and regular operations and services are continuing. We have launched an immediate investigation with the support of leading third-party cyber security experts and notified authorities.”
According to CTV News Canada Life “a small portion” of customers may have been affected, although the full scale of the breach is still being assessed.
“Our primary focus is the safety and care of our clients, advisors and employees. While we are finalizing in-depth analysis to understand the exact nature and full scope of the impact, we have begun communicating with our clients,” the company said.
Some media reports suggest that thousands of people may have had access to personal information.
Canada Life said affected individuals will be contacted directly and offered free credit monitoring for an unspecified period.
“We share our customers’ concerns and are committed to doing the right thing for our stakeholders as we deal with this unfortunate incident,” he said.
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