Brady Snyder/Android Authority
TL;DR
- Google is making changes to the Fitbit community and the Google Home and Nest communities over the next month.
- Changes include a new look, more smart categories, and a dedicated Gemini for Home discussion space.
- Post history will not be available on any forums after the change takes effect, and Fitbit users will need to create an entirely new account.
Google provides a dedicated support community for users to provide feedback and ask questions about the company’s products and services. These include fitbit community and this Google Home and Nest CommunityThe company announced today that significant changes are being made next month. Google says the upgrade is not “just a new coat of paint”, but rather marks “a fundamental change”. Highlights include the fresh design, intuitive categories, and well-organized discussions.
The goal of the change is to make things “smoother, faster, and more intuitive,” according to blog post. The new categories are intended to help users find the topic they need with fewer clicks, while the new discussion layout reorganizes content. Additionally, the Google Home and Nest community adds a dedicated discussion space for Gemini for Home.
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Specifically, Google says that “Your post history will no longer be available in the new community.” It’s unclear whether this refers to individual user post history, or whether older posts will become unavailable to everyone to search and view on the new platform. This applies to both the new Fitbit community and the Home and Nest communities. We contacted Google for clarification, but have not received a response yet.
The current Fitbit community predates the Google acquisition, and as part of the change, the old platform and all user data will be removed. Google states the following in its Fitbit Community Blog Post: :
We can’t wait to see your updated community! To join us, you will need to create a new account. Please note that once we launch, the existing platform will be retired along with all existing profile data as we make way for this new chapter.
Similar announcements on the Google Home and Nest community forums don’t mention anything about requiring a new account. It looks like the Fitbit community may be seeing more drastic changes as the forums are reworked under Google for the first time. Google says it will “share more details soon,” so we’ll likely learn more before the changes take place in May.
“We are being integrated into a broader, more robust ecosystem,” Google explains. “By moving to this new platform, we are ensuring that your experience remains world-class for years to come.”
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