Samsung Messages users losing chats after switching to Google Messages

In case you’re unaware, Samsung is shutting down its Messages app and moving its users to Google Messages. As soon as the end of the road became visible, July 2026More and more users are now migrating to Google’s solutions. However, it appears that some of these users are experiencing an issue where old and new chats are suddenly disappearing.

Former Samsung Messages users who have switched to Google Messages claim that their chats have disappeared. on one person reddit Says that many of his chats have disappeared, and he can’t get them back despite reinstalling the app, clearing the cache, and restarting his phone. Another user claims that he saw his sent message disappearing before his eyes.

Ahead Google’s help pageA product specialist has responded to a similar complaint. In their response, they confirmed that this issue “has been a widely reported trend since Samsung is officially phasing out Samsung Messages.” Experts also confirm that the bug is more likely to cause sync and re-index delays rather than permanent deletion. They say that if you have RCS messages that were “hosted by a carrier rather than Google’s Jib servers, those specific messages may not be moved to Google Messages.”

If you are also facing this problem, there are some solutions that you can try. Google product experts recommend waiting longer than 48 hours if you’ve just switched or recently noticed the issue. They say that you should keep your phone plugged in and connected to Wi-Fi for indexing to complete. Or you can use the “Force Sync” trick, which involves the following steps:

• Set Samsung Messages back as your default SMS app
• restart your phone
• Open Samsung Messages and wait a few minutes for the local database to load
• Go back to Google Messages and set it as default again

Additionally, some missing texts may have been incorrectly classified as “unknown” after migration. Product experts recommend checking your messages from unknown senders.