Lanh Nguyen/Android Authority
TL;DR
- Google has officially acknowledged a serious memory leak in the Galaxy XR that causes the device to shut down after 20-30 minutes of use.
- Although no specific timeline was provided, Google’s community team said a solution is now the “absolute top priority.”
- The issue stems from the April patch and affects PC VR gaming and general functions, causing frequent manual reboots.
Samsung Galaxy XR headset owners may soon get relief from the performance issues that have been plaguing the device since its latest update. Following a community investigation, Google has officially acknowledged a serious memory leak affecting the headset and committed to an emergency patch.
reddit user LoanSharkerShop Reported that their Galaxy XR is experiencing memory leaks, especially during PC VR sessions (but potentially affecting all tasks). According to the Redditor, the headset’s memory usage steadily increases over a period of 20 to 30 minutes until it exceeds its total capacity. This results in what users describe as a “seizure”, where the frame rates “dive bomb” and the immersive experience evolves into what one user calls a “slide show”. The issue is said to have affected the Galaxy XR since the April patch, and has reportedly made playing PC VR games an “absolute nightmare.”
one more Redditor Mention that this memory leak happens not only in PC VR gaming but in all tasks, forcing them to restart their headset every 30 minutes.
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Courtesy of Google’s Community Team shared a reactionAcknowledging the problem and promising a solution:
Hello everyone, I am following the comments here and I want to acknowledge your concerns. It is clear that the current experience is not meeting expectations, and I completely understand your frustration.
The team is fully aware of the issue and we have made it our top priority to get everyone resolved. I’ll post an update as soon as we have a concrete timeline for a solution. Thank you for your patience while we figure this out.
Although Google has avoided giving any timeline for a fix, acknowledging the problem is the first step towards a solution, something even Pixel owners often can’t claim about.
The Galaxy XR remains a highly praised piece of hardware for its comfort and capabilities. Yet, as this latest saga proves, even the most advanced lenses and processors are only as good as the software that runs them. Hopefully, a fix for the Android XR flagship product will arrive soon.
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