McDonald’s is gradually removing self-serve soda fountains from restaurants across the United States as part of a long-term change to its dining experience.
The move marks the end of a familiar convenience for many customers, especially families, students and regular diners who have long used the beverage stations for refills and customized drink combinations.
According to KTLA, the fast food giant confirmed in 2023 that it would “move away from self-serve beverage stations in dining rooms across the US by 2032”.
Instead of customers filling drinks themselves, restaurant staff will prepare drinks using automated systems behind the counter.
McDonald’s said the decision is designed to create a more consistent experience across drive-thru, mobile app, delivery, kiosks and dine-in ordering.
The change first began during the COVID-19 pandemic, when shared public surfaces like soda machines became a sanitation concern.
Since then, the company has continued to expand the system as part of broader operational changes.
McDonald’s also expects to benefit from improved order accuracy and a reduction in product loss associated with unpaid refills or misuse of beverage stations.
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